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Susan worked as a graphic designer for eight years before attending Camberwell College of Arts in London in 2006 to re-train as an illustrator, receiving an M.A. with Distinction. Her work was acquired by the University of the Arts London to be part of their permanent collection, and she received the Award of Excellence for Best of Category in the Illustration and 2-D category for the Computer Arts magazine's Graduate Showcase.

Clients include Mastercard, McDonald's, Sony, AT&T, Delta Airlines, R.E.D./Burton Snowboards, Penguin Books, Women's Golf, Marie Claire U.K., London Times, Economist, Financial Times, British American Tobacco, Photoshop User, Computer Arts, Kubler Absinthe, Runner's World, WGSN London, Waterstone's, Mojo, Spunky Clothing U.K., and Simon & Schuster